Inclusive and Intuitive

Accessibility and User Testing

We ensure your products are accessible to all users and intuitive to use, meeting standards and real user expectations.

User Insight

Testing reflects how people actually use your product - not only compliant.

Practical Outcomes

Clear, prioritised recommendations your teams can implement.

Accessibility Built In

We help embed accessibility into your delivery process. It's not a one-off audit.

QA SERVICE

What is Accessibility & Usability Testing

Accessibility and Usability Testing is the discipline of ensuring digital products can be used by the widest possible audience and that they work as expected in real-life scenarios.

Accessibility testing validates compliance with recognised standards (such as WCAG 2.1 and 2.2), ensuring products are usable by people with disabilities and meet legal and ethical requirements. Usability testing focuses on how real users interact with your product - identifying friction points, confusion and gaps that technical testing alone cannot detect.

PTP combines both disciplines to help organisations deliver digital experiences that are inclusive, intuitive and fit for purpose.

BENEFITS

How We Help

Accessibility Compliance

Assessment against recognised standards to ensure your product meets accessibility requirements.

  • Audits against WCAG 2.1 and 2.2 (Levels A, AA, AAA)
  • Manual and automated accessibility testing
  • Web and mobile platform validation

Assistive Technology Validation

Testing with screen readers and other tools to validate accessibility in practice.

  • Testing with screen readers and accessibility tools
  • Validation of real-world accessibility behaviour
  • Cross-device and cross-platform testing

Usability Testing

Real user testing to uncover friction, confusion and experience gaps.

  • Moderated and unmoderated user testing sessions
  • Task-based scenario testing with real participants
  • Identification of usability issues and improvement opportunities

Remediation Support

Clear guidance and prioritised recommendations to improve accessibility and usability.

  • Prioritised findings and recommendations
  • Practical guidance for development teams
  • Support through issue resolution and re-validation

Make your product usable by everyone

We identify accessibility and usability issues early, so your product is inclusive, intuitive and ready for all users.

HOW IT WORKS

Our Approach

Understand Users & Context

We define user groups, accessibility needs, and key interaction scenarios.

Assess Against Standards

We evaluate your product against recognised accessibility guidelines.

Test with Real Users

We observe how users interact with your product to identify usability issues.

Prioritise & Guide Fixes

We provide clear, actionable recommendations aligned to your roadmap.

Support Continuous Improvement

We help embed accessibility and usability into your ongoing delivery process.

Explore Related Services

Quality Assurance and Governance

We help organisations build the structure, standards and practices that make quality a consistent outcome.

Quality Engineering and Testing

We design and build automation capabilities that let your team test faster, release with confidence, and keep pace with modern software delivery.

Performance Engineering and Testing

We make sure your system can handle the real world - the traffic spikes, the heavy loads and the moments that matter most to your users.

Data Testing

We help organisations trust their data - validating that it is accurate, complete and fit for purpose at every stage of its journey.

Get in Touch with Us

Discover how PTP Group can elevate your business with our expert QA Services. Contact us today to learn more or to schedule a consultation with our team of specialists.

/*open new tab linkedin about us*/