Quality Assurance: Government Sector
End-to-End Testing Partner for Large-Scale Salesforce and Cloud TransformationThe Challenge
Our Client (Victoria Government Department) undertook a large-scale transformation of legacy systems into a cloud-based Salesforce ecosystem supporting core service delivery.
The engagement required managing multiple concurrent transformation programs across Salesforce, data and digital services, maintaining high data integrity across legacy-to-cloud data migration and ensuring ongoing BAU stability alongside the transformation for specific projects.
The Solution
PTP served as an end-to-end testing partner across multiple programs, with a team of test analysts embedded across Salesforce and data initiatives throughout the engagement.
Solution delivered:
- Delivered testing for Salesforce transformation programs (MWP, Digital Services)
- Delivered ETL/data validation for enterprise data migration (IBU program)
- Established and executed testing frameworks across Enterprise Data Hub
- Provided BAU test leadership for ongoing Salesforce platform stability
- Supported data model uplift and operational data quality initiatives
Annual contract value across multi-program engagement
Concurrent transformation programs supported
Test analysts embedded
Ongoing partnership since
How We Helped
Salesforce Transformation Testing
Delivered end-to-end testing across WorkSafe's Salesforce transformation programs, including MWP and Digital Services, ensuring platform quality at every stage.
Data Migration & ETL Validation
Delivered complex ETL and data validation for enterprise data migration under the IBU program, meeting high data integrity requirements across legacy-to-cloud migration.
BAU Stability & Ongoing Leadership
Provided BAU test leadership to maintain Salesforce platform stability alongside active transformation, supporting data model uplift and operational data quality initiatives.
Key Outcomes
Since 2023, PTP has delivered highly technical testing solutions, contributing to the success of multiple transformation projects for this Victorian Government body. The engagement achieved successful validation of complex data migration and ETL processes, while ongoing BAU test leadership continues to support Salesforce platform stability. PTP remains a strategic testing partner for this client across both transformation and BAU.
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